RHU Dumb-Ass Custy

October 06, 2011

DUMBASS THEATER CUSTYS INVADE SNACK BAR

Theater Writer back again with a short quip before I'm off to travel to The Big Easy for a conference. I'm presenting a paper! ^_^ Hurray, being an English grad. student!

This past weekend at BND, my movie theater, was excruciating! I'm fairly confident nearly every person that walked in was either on a pill that made them rude or stupid, sometimes both.

For example, I accidentally spilled some popcorn from this lady's bag and gave her some fresh stuff that was literally still popping out of the machine.

When I handed it back to her, she told me it was cold.

I dumped out the whole bag and gave her more popcorn that was still popping out of our machine.

Once again, she told me it was cold. "Ma'am," I said, "I LITERALLY just got that out of the popper. I can't make it any hotter."

Another lady asked for an extra bag. We don't have extra bags to give out anymore, I told her, but I could give her a tray.

"What about those bags with the popcorn in them?" she asked.

"We inventory those, so I can't give them out."

She said, incredulous, "So you have bags, but you just can't give them to me."

BITCH, WTF DID I JUST SAY TO YOU?! I have a goddamn degree in English- don't talk semantics with me.

And wonder of wonders, I get an email from my GM TODAY, the day before I go out of town, telling me that I need to meet up with him about our BND reward card sales. Another girl he also talked to about this subject said that he told her that she needs to step up her reward card sales over the next month or she'll be receiving disciplinary action that could include termination. She's been with the company for nearly three years and both of her sisters work for BND. I've been with the company for five years coming up this month. This program is not even six months old. I can't WAIT to hear what my GM has to say to me, one of his better/more reliable employees, about my reward card sales. Joy of joys. I wonder if he'll be pissed that I'm out of town for the next five days? I'll let everyone know what happens when I meet with him.

I hate this place.

-Theater Writer

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Comments

What part of: This is stock, we loose money if it disappears without popcorn inside it. Don't people understand?

That's like someone going to the shoe department and asking me for just a shoe box.

Posted by: Pagemaster | October 06, 2011 at 12:43 PM

"We don't have extra bags to give out". -_- Clearly stated that there are no bags you can give. So yes, bags that you have but can't give is an option. IT WAS STATED, LADY. FFS, I only learned your language from tv and high school and I can handle that subtlety. Don't understand why they can't.

Posted by: Michael Chandra | October 06, 2011 at 01:30 PM

Regarding the "cold popcorn" woman, reading that I can just picture you wanting to grab her head and shove it in the machine while screaming "Is this hot enough for you?"

Posted by: NC Tony | October 06, 2011 at 01:31 PM

Tony: That is a fairly accurate description of what I wanted to do.

After her, I told my boss I wanted to kill every single customer that walked through that door.

Posted by: Theater Writer | October 06, 2011 at 01:39 PM

My usual answer when someone challenges policy is "I'm sorry, I've been specifically instructed by my manager to/not to *insert action here*". Usually works.

Posted by: Grendus the Self Check Guy | October 06, 2011 at 06:08 PM

OOOOooOO Grandus! Nice suggestion.

Posted by: Nixxee | October 06, 2011 at 07:06 PM

it seems like reward cards are just a burden everywhere. you cannot handcuff your customers or pistol whip them into signing up for the things, and its unfair that hours (and in this case, even the security of your job) is based on it.

having gone through this situation at dick's, i feel horrible when i tell cashiers 'no,' i do not want a reward card :( but im in the same situation as a lot of other normal people... you either a) dont go there very often b) trying to save money as it is, not be tempted to spend more to get a measly reward every so often, c) you're carrying around enough shit as it is.

i wish managers would understand this. im sorry you are going through this too!!

Posted by: Minnow | October 06, 2011 at 10:57 PM

I'm an English grad student too! What's your paper on?

Posted by: Laughing Barista | October 07, 2011 at 08:37 PM

Excuse me, I think Theater Writer's theater needs more Samuel L Jackson. I HATE people like that.

@Minnow

I know what you mean, I know T*rget has policies about their credit card, or at least they used to, and that you could lose your job if you don't get enough credit sign ups, but man I do not want a credit card. I still feel bad saying no, though.

Posted by: Iceheart | October 07, 2011 at 11:10 PM

@ Laughing Barista:

I was basically talking about how the Female Gothic genre has changed over the years using the Sookie Stackhouse series by Charlaine Harris and the Mercy Thompson series by Patricia Briggs. Obviously, I looked at the female protagonists and compared and contrast them to one another and figured that the Female Gothic no longer attempts to explain the supernatural so much as make it "the norm" and accept it. However, though the female characters seem like they're very independent in many ways, in reality they're the same as the old school Gothic women: they always need a man to rescue them.

Posted by: Theater Writer | October 08, 2011 at 09:26