January 15, 2012
OUTLET MALL SHOCKER: UNDERCHARGED CUSTY WANTS TO SAVE HIS SOUL
Dearest RHU,
It’s Satellite Slut again, however with a quick name change. I actually got fired (as I explained I wouldn’t come back because it was a horrible environment) and they basically told me I was fired. Okay. So now you can call me Bashful Bird! I still haven’t heard anything from any jobs, but whatever. Things will work out if they are meant to work out.
This story is back a little while ago, when I worked at an outlet clothing store. Now our store was well known for selling EVERYTHING for 50% less than what most chains would make you pay. So we were pretty cheap.
I was the front desk clerk (see: fancy words for cashier), and this gentlemen around 25 came in and plopped his bag on my counter. He seemed a little guilty, so I smiled and asked how I could help him.
Guilty Young Man (GYM): “I bought these the other day.” He pulls out a pair of flip flops. “And.. well. There was a pink tag on top that said 19.99. But I knew that was a price increase, because I was there the day before and saw they were 15.99… I pulled off the tag… and the cashier gave me the price on the shoes… I’m so sorry.”
Me (almost laughing): “Oh goodness, well, thanks for being honest! What would you like me to do?” (Keep in mind at this point, I wouldn't have asked him to pay the additional $5. It's our rule that up to $20 we kinda just roll it off of our shoulders.)
GYM: “Would… it be possible for me to return them and buy them for the correct price? It will save my soul.”
Me: -giggling- “Sure, sir. I can do that.”
So sometimes, even when you’re in a seriously high shrink store, you can get a custy that not only makes your day, but actually comes forward when he’s wrong.
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